At SIOM, we strive to ensure your satisfaction with our products/services. If you are not entirely satisfied with your purchase, we’re here to help.

 

Refund Policy:

Digital Products:

We offer a 7 days money-back guarantee on all digital products. If you are not satisfied with your purchase for any reason, you may request a refund within 7 days of the purchase date.

 

To request a refund, please contact our customer support team at info@symphonyinstituteofmusic.com with your order details. Refunds will be processed promptly, usually within 6-8 business days after approval.

 

Physical Products:

If you receive a defective or damaged physical product, please contact us immediately at info@symphonyinstituteofmusic.com to arrange for a replacement or refund.

 

Please note that we do not offer refunds for change of mind on physical products, but exchanges or store credit may be available in certain cases. Contact our customer support team for assistance.

 

Cancellation Policy:

Subscription Services:

You may cancel your subscription at any time by logging into your account on our website and following the cancellation instructions.
Cancellations made before the next billing cycle will prevent any future charges. No refunds will be issued for partial subscription periods.

 

Services:

If you wish to cancel a service, please contact our customer support team at info@symphonyinstituteofmusic.com at least 48 hours before the scheduled service date.

Cancellations made within the specified timeframe may be eligible for a refund, subject to the terms and conditions of the service agreement.

 

Exceptions:

Some products/services may have specific refund/cancellation policies outlined separately on their respective product/service pages. Please refer to those pages for more information.

 

Refunds/cancellations may not be available for products/services purchased through third-party platforms or partners. Please refer to the respective platform’s policies for more information.

 

Contact Us:

If you have any questions about our refund/cancellation policy, please contact us at info@symphonyinstituteofmusic.com or +91-9992978265.